Newsletter Archive

A collection of 106 posts

Newsletter Archive Featured

How to tap into loyalty programs

Plus: A call for industry-wide minimum wages

The Prep public
How to tap into loyalty programs 3 min read →
Newsletter Archive

The most important meal (for margins)

Plus: Restaurant thefts, ghost kitchen gridlock and the billion-dollar push from female entrepreneurs

The Prep public
The most important meal (for margins) 3 min read →
Newsletter Archive Featured

When diners skip the bar

Plus: $10 menu magic, kids' meals for grown-ups

The Prep public
When diners skip the bar 3 min read →
Newsletter Archive Featured

Meet your newest (unpaid) delivery driver

Plus: The traits every great server shares

The Prep public
Meet your newest (unpaid) delivery driver 3 min read →
Q&A Newsletter Archive Featured

How OpenTable uses AI to keep hospitality human

For CTO Sagar Mehta, AI isn’t about replacing service—it’s about amplifying it

The Prep public
How OpenTable uses AI to keep hospitality human 3 min read →