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Latest posts

Q&A Featured

She marketed restaurants. Then she opened one.

Kate Burr of The Benjamin Hollywood on approaching restaurants as a brand and experience

The Prep Aug 23, 2025 public
She marketed restaurants. Then she opened one. 2 min read →
Newsletter Archive Featured

Meet your newest (unpaid) delivery driver

Plus: The traits every great server shares

The Prep Aug 21, 2025 public
Meet your newest (unpaid) delivery driver 3 min read →
Q&A Newsletter Archive Featured

How OpenTable uses AI to keep hospitality human

For CTO Sagar Mehta, AI isn’t about replacing service—it’s about amplifying it

The Prep Aug 19, 2025 public
How OpenTable uses AI to keep hospitality human 3 min read →
Newsletter Archive

Retro meets robot

Plus: Staying ICE ready | SF dining goes to the dogs

The Prep Aug 14, 2025 public
Retro meets robot 4 min read →
Q&A Exclusive

‘I use AI to help me plan—especially provisioning’

Seattle-based Harry Mills of Elemental Meals approaches food on a global scale.

The Prep Aug 6, 2025 public
‘I use AI to help me plan—especially provisioning’ 2 min read →
Newsletter Archive

The chef who plans with ChatGPT

Plus: Yelp rolls out AI-generated reels (yikes!)

The Prep Aug 6, 2025 public
The chef who plans with ChatGPT 6 min read →
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